Click here for Group Travel Terms and Conditions. For all other travel, see below.
COVID-19 TRAVEL REQUIREMENTS
Before travelling, it is the responsibility of the traveller to be informed of travel and health requirements related to COVID-19 for both departure locations and final destinations. Vaccinations may be required for flights and /or other travel components. Skican is not responsible for the failure to meet health and / or travel requirements.
WORRY FREE BOOKING AND PAYMENT POLICY:
Booking Fee: $49 per person will be charged at the time of booking allowing for easy, “no questions asked” cancelation up to 45 days prior to the scheduled departure date.
Payment: Payment for the trip is due 45 days prior to the scheduled departure date.
Charges for Cancellation:
- More than 45 days prior to the scheduled departure date, trip can be canceled for any reason.
- Up until this point, the only fee that has been paid is the $49 per person Worry Free Booking Fee, which is non-refundable.
- Cancellation from 44 days prior to the scheduled departure date results in forfeiture of total holiday price.
Trip components eligible for the Worry Free Booking initiative include:
- All airfare, unless otherwise noted
- Resort, accommodation and transfer components at Lake Louise, Sunshine, Norquay, Panorama, Jasper, Revelstoke, Red Mountain, Sun Peaks, Silver Star, Fernie, Kimberley, Kicking Horse, Whitewater, Le Massif, Mont Ste Anne, Mt Tremblant, and Whistler Blackcomb (Whistler Day Passes excluded), unless otherwise noted by your booking agent.
Not applicable to:
- Bookings that fall during peak/holiday periods (including but not limited to December 23 - January 7)
- Cat skiing, heliskiing, and other specialty products noted by your agent.
- Ikon and Epic pass products.
- International Resorts (any resorts located outside of Canada), Big White Ski Resort / and any resort not listed as eligible for the Worry Free Booking and Payment Policy.
- Group bookings
- EPIC AND IKON PASS BOOKING AND PAYMENT POLICY
Full payment due at time of booking. Refer to the provider’s Terms and Conditions for information on refunds.
- STANDARD BOOKING AND PAYMENT POLICY:
For all other products:
Deposit:$500 per person and applicable booking fees are required at the time of booking unless otherwise noted by the booking agent.
Balance of Payment: Final payment on all bookings is required no later than 65 days prior to the scheduled departure date.
Charges for Cancellation: From the time of booking to 65 days prior to the scheduled departure date - forfeiture of deposit and non-refundable fees. From 64 days prior to the scheduled departure date - forfeiture of total holiday price.
Trip Cancellation and Medical Insurance is available for purchase at the time of trip payment. Ask your agent for more information.
In the event that Skican is unable to provide a travel service:
- In the event of a resort or hotel closure or any other reason that may result in Skican being unable to provide a travel service – a refund and/or a credit for future travel will be provided representing the payment made for any unused portions of the trip, not including any non-refundable fees identified as separate of the trip package.
- Booking Fees
- Air surcharges including but not limited to seat selections or upgrades, and itinerary changes. Note: name changes are not permitted by airlines. Spelling changes are permitted but fees may apply.
- Revisions to Occupancy, Trip Components and scheduled Departure Dates: Subject to $100 administrative fee plus any cancellation/ change fees or surcharges imposed by the supplier. If original occupancy in accommodation is reduced, the remaining travelers may be subject to additional charges to cover the cost of the unit.
- Insurance Premiums
- Luggage feesare charged by all airlines flying to all destinations. These fees are subject to change, are paid directly to the airline at time of check-in and are not included in Skican pricing.